Returns & Refunds
All goods are guaranteed 100%. If you are not satisfied with any purchase, simply return the goods to us in original condition within 1 month, and we will exchange it, replace it, or refund you by crediting your card or by sending you a cheque.
Refunds are made less courier or postal charges - if we have made an error or caused a problem, we will pay for the return postage. You can email us anytime at sales@allnatural.co.nz
Please enclose all details, information and instructions.
It is our intention to do our absolute best to make our customers so happy they will not only re-order from us again, but also tell their friends about our service.
All products are guaranteed - you will be impressed by our fast and efficient service. In most cases your goods will be sent out the same day we receive your order.
Security & Privacy
Our website uses a secure payment method to encode sensitive information like your credit card number while it passes through the internet.
Your name and details will be kept private in compliance with the New Zealand Privacy Act 1993. Nobody else will have access to your private details and we do not sell nor distribute your personal information to any third parties.
Telephone numbers and email addresses allow us, if required, to contact you about your order.
Your email address will only be used by us to
- acknowledge receipt of your order
- to email any correspondence relating to your order as required
- AND, for future product notifications if you choose that option when placing your order
If you would like to know about our latest products and any promotional offers it’s easy to subscribe on our Shopping Cart page.
If in future you wish to unsubscribe, simply email us and we will remove your contact details from our files.
Thank you for your support.
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